Privacy Policy

What this policy covers

This policy describes how Insure.ance handles personal information in connection with this website, including email inquiries and any contact form that may be introduced in the future. It's written to align with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

The website itself collects nothing. This site has no analytics, no cookies, and no active forms — browsing it, and using the calculators, is not recorded or transmitted anywhere.

If you choose to email us, your message goes directly to our email inbox like any ordinary email, and we see whatever you decide to include. We ask that you keep messages general — see the contact page for what to include and what to leave out. If a contact form is introduced in the future, this policy will be updated first to describe exactly what it collects and why.

Why we collect it

Information you choose to share by email is used only to respond to your inquiry — to answer your question. It is not used for any other purpose, and it is never sold or shared for marketing.

Consent & withdrawing it

Emailing us is always your choice, and replying to your inquiry is the only thing your email is used for. You can withdraw from any conversation at any time by saying so, or by emailing [email protected] (placeholder address).

No marketing or newsletter emails are sent today. If an optional educational email list is ever offered, joining it will be separate, clearly optional, and never a condition of asking a question — and every email will include a working unsubscribe link.

How we store it

The website stores nothing. Email you send us lives in our email inbox, is accessible only to the site operator, and is deleted once it's no longer needed to respond to you [retention period to be confirmed before launch]. If a contact form is introduced in the future, storage details (provider, location, retention) will be documented here before it goes live.

What we never collect through this website

This site will never ask you to submit health or medical details, your Social Insurance Number, date of birth, policy numbers, or detailed financial information through any form here.

Third parties

The website itself shares nothing — it collects nothing. The website is hosted by Cloudflare. If you email us, your message is received in an inbox hosted by Google (Gmail), which processes email on our behalf like any email provider. Email inquiries are read and answered by the site operator and are not shared with anyone else. If that ever changes — or if a contact form is introduced in the future — this policy will be updated first and any providers involved will be named here. None of these providers use your information for their own purposes.

Your rights

Under Canadian privacy law, you generally have the right to access the personal information an organization holds about you, request corrections, and withdraw consent for its use. For any email correspondence, you can exercise those rights — including asking us to delete your messages — by emailing the address on the contact page.

Updates

This is a draft policy and has not yet been finalized.

Last updated: draft — date to be set upon final review.